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Logging in

You log into the candidate portal with the email address your agency holds for you. This article covers the standard login, first-time setup and password reset.

Where to log in​

Your agency will have sent you a link, usually pointing at a branded subdomain (for example, recsphere.co.uk/portal/RecSphere-Ltd). Open that URL and enter your email and password. If you don't have the URL, check the most recent email from your recruiter or ask the agency for it.

First-time login​

The first time you visit the portal, you arrive via an invite email rather than the login page:

  1. Open the invite email from your agency.
  2. Click the Set up your account link.
  3. Choose a password (at least 12 characters, with a mix of letters and numbers).
  4. Confirm the password and submit.
  5. You are now signed in and taken to your dashboard.

The invite link is single-use and expires after 14 days. If yours has expired, ask your recruiter to resend it.

First time?

If you haven't received an invite email, check your spam folder. If it isn't there, contact your recruiter so they can resend it to the correct address.

Forgotten password​

If you can't remember your password:

  1. Open the portal login page.
  2. Click Forgot password.
  3. Enter the email address your agency uses for you.
  4. Check your email for a reset link.
  5. Click the link, choose a new password and submit.

The reset link is valid for 60 minutes. If it expires, repeat the process to request a new one.