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Welcome to the RecSphere Help Centre

Everything you need to run your recruitment business on RecSphere - from your first login through to closing your first placement, managing payroll, and integrating with the tools you already use.

This Help Centre is organised by who you are and what you're trying to do. Pick the area that matches your role below, or use the search bar at the top to jump straight to a topic.

Browse by role​

For recruiters and agency admins​

The day-to-day platform - candidates, vacancies, clients, the placement pipeline, communications, compliance, contracts and payroll.

  • Getting started - set up your account and invite your team
  • Candidates - add, import, search and manage your talent pool
  • Vacancies - create roles, publish to job boards, track applications
  • Clients - manage clients, locations and rate cards
  • Pipeline - move candidates through the placement journey
  • Shortlists - manage per-vacancy candidate shortlists
  • Compliance - questionnaires, references and document signing
  • Scheduling - availability, shift booking and forecasting
  • Interviews - schedule interviews, send invites, log outcomes
  • Communications - Inbox, email, WhatsApp and SMS
  • Contracts - contracts, timesheets, expenses, invoices, rate cards
  • Financials - timesheets, expenses, adjustments and invoices
  • Payroll - pay runs, adjustments, AU and UK payroll
  • Reports - report catalogue and custom reports
  • Integrations - Xero, idibu, Aircall and more
  • Settings - admin configuration
  • Team & permissions - invite users and configure access

For candidates​

If you are working through RecSphere, this is your section for timesheets, expenses, payslips, documents, compliance and availability.

For clients and trust approvers​

If you are a hiring manager or compliance approver reviewing candidates and timesheets, start here.

For developers​

The RecSphere Public API lets you integrate vacancies and applications directly into your own website.

Need more help?​

If you cannot find what you are looking for:

  • Raise a support ticket from the in-app Help & Support page - track your open and closed tickets, with replies by email and in-app
  • Email us at support@recsphere.co.uk - our team typically responds within one working day
New to RecSphere?

Start with the Quick start guide - it walks you through your first 30 minutes on the platform and gets you to your first vacancy posted.